Thứ Hai, 5 tháng 12, 2016

sick joke or what? part 1

dank 04-22-2002 06:26 PM

sick joke or what???
 
1 Attachment(s)
Please tell me that this is for real.
I just got it today, and I don't know what to think...
gjhsu 04-22-2002 06:29 PM

.... I.... don't think I understand....
nqwan 04-22-2002 06:32 PM

looks fake to me. i thought the real ones only came in black or blue and had sti painted on em...
dank 04-22-2002 06:33 PM

1 Attachment(s)
do you see the screw? do you know how big is this thing? according to the vendor this is a replica? I'm sorry but tis is not replica here is replica that actually comes with brackets...
ellisnc 04-22-2002 06:58 PM

sorry to say this but the saying definately applies here

you get what you pay for
dank 04-22-2002 07:08 PM

problem is that i actually payed 160 for this POS
WRX2002 04-22-2002 07:24 PM

haha you got ****ed :lol:
ryball 04-22-2002 07:29 PM

Where did you get it so I know NOT to get it there?

And also, is that a NAIL that they sent with it?!?!?!?! :lol:
dank 04-22-2002 07:39 PM

TOKIGIRACING.COM
TBreu007 04-22-2002 07:40 PM

Don't think I would be very happy
SAW 04-22-2002 07:48 PM

I got mine from [URL=http://www.spimotorsports.com/]Irvine Subaru[/URL] and they were great. Brackets, heavy duty screens, STi stencils included.

Can you return those things? Where did they come from?
G-force 04-22-2002 07:57 PM

There seems to be 3 types of mesh replicas sold:

1. The set sold from Revolution Motorsports are plastic with a removeable metal mesh and correct brackets and screws. No stencils though.

2. The set from Irvine Subaru and Teagues Auto i.e. are also the same as above with the STi stencils.

3. The ones above are fiberglass with the mesh molded to the frames and also notice that "some" of the frames are not pre-drilled for the screw hole (which BTW does not "screw" into anything!)

I have personally seen all three and think that, for the money, I could live without the STi logo and save some bucks and buy the RevMo set. IMHO.
jamz 04-22-2002 09:08 PM

Yikes, Dan, those look like poop! :eek:

They want you to drive a 3" drywall screw into your fender to secure it??

I would investigate the refund/return policies of that place.
WRX2002 04-22-2002 09:34 PM

whats a link for irvine subaru
nqwan 04-22-2002 10:06 PM

[QUOTE][i]Originally posted by WRX2002 [/i]
[B]whats a link for irvine subaru [/B][/QUOTE]

here's the link to spi motorsports which is the division headed by ryan i believe that sells all the goodies :)

[url]http://www.spimotorsports.com/[/url]
dank 04-22-2002 11:04 PM

WELL, SINCE THEY WERE PAINTED i CAN'T RETURN THEM. I'll just hang them on my wall so they'll hunt me for the rest of my life:lol:

I'm actually mad at myself that I did not asked for the pics before ordering. I have another set from Irvine Subaru, and they were cheaper, and look a lot of better than the cheap imitations tokigiracing sells. they are for sale, if anyone is blind and wants to buy them off me, no offer is too low. I can't look at those things.
blue-ej20 04-22-2002 11:09 PM

i have the same things, except for the fact that i accidently drilled through one already. then i found out that screw doesnt go any where. i was so pissed. but then i just put them on and they stay on pretty tight. im still looking for a vendor that sells the brackets by themselves. so far the covers are still there. try it. might as well make use of them.
avonrex 04-22-2002 11:26 PM

Revolution Motorsports has some brackets they are giving away for free to people that bought mesh covers from them. Might give them a try and pay for a set. You might be able to rig something up. [URL=http://i-club.com/forums/showthread.php?s=&threadid=175206]Thread here[/URL]


O I almost forgot :lol:
SQUAD_907 04-23-2002 12:07 AM

spoil ur car...get the real thing! :D
TypeC 04-23-2002 11:13 AM

Re: sick joke or what???
 
[IMG]http://i-club.com/forums/attachment.php?s=&postid=1821970[/IMG]
[IMG]http://i-club.com/forums/attachment.php?s=&postid=1822024[/IMG]

:lol: :lol:


sorry, that sucks. Thanks for pointing out the flaw/difference. I think a lot of us would have got suckered into this as well. Just look at the mesh! :lol: :lol:


sucky knockoffs::monkey:
-=C=- 04-23-2002 11:24 AM

you may try contacting tokigiracing.

He's usually on the I-club OT irc channel.

If I see him I'll tell him to check this thread out. Maybe he'll be nice since it's obviously hurting his rep.
Edvig 04-23-2002 11:36 AM

replica STI fog light covers
 
I got mine STI replica covers at Renick Subaru, [url]http://www.4subaruparts.com/.[/url]

The covers are great, they came in 2 pieces, frames and mesh. I had the frames painted to match the car and they look great. They come with the right brackets and screws and fit perfectly.
paultg 04-23-2002 12:30 PM

[QUOTE]WELL, SINCE THEY WERE PAINTED i CAN'T RETURN THEM. I'll just hang them on my wall so they'll hunt me for the rest of my life[/QUOTE]

You have got to be kidding me! I would drive to tokigoracing and use those f-ing things as toilet paper on him, or stuff them right down his mouth! $160!! What a rip off. That paint is going to flake off as soon as you drill it!

And I bet he uses a picture of the real one or a better quality replica on his site. Unbelievable..

Paul G.
dank 04-23-2002 12:51 PM

Thanks guys for all opinions. If anyone knows someone from Tokigiracing personally, please ask them to take those back, I don't even care about restocking fee.
I contacted them but I'm getting the same story, PAINTED, NO RETURNS.

Here is what I got from them:

[QUOTE]I can't accept returns on painted items. I'm sorry that you are not pleased with them, and if there is anything wrong with the paint on them, that is the paint shop's fault, not ours - we certainly aren't painting them ourselves, the $40 is what the paint shop charged us - we offer the painting option free of charge for ourselves.[/QUOTE]


:(
KC 04-23-2002 02:26 PM

Sorry man. That 'mesh' looks like Gutter Guard. $6.00 at Home Depot for 18 feet.

--KC
paultg 04-23-2002 03:19 PM

So they paint them (via a bad shop that they pick, not you the buyer) and then they don't back the paint up and take it back? What kind of garage shop is this place? I can't believe this guy is allowed to sell here with this kind of crap!

"Gee, sorry your car didn't come out well from our body shop after 3 weeks. We don't make the parts, we just install them. I know you didn't pick the parts we sold you, but it's not my fault they don't fit. Tough luck?" -my attempt at applying TOKIGIRACING.COM customer service in anothe real world situation

It just doesn't happen that way! Where is the BS flag!

Right off there website:
[quote]
Company Profile:
Welcome to Tokigi Racing! Here at Tokigi Racing, we hope to make our company your one and only stop for all of your aftermarket needs. Tokigi Racing sells STi, Prodrive, Greddy, HKS, AEM, Blitz, OEM Subaru, JDM Subaru, UK Subaru, Brembo, Zerosports, JUN, Apexi, and much more!

We hope to make each of our customers long-term by providing excellent customer service and pricing.

If there is any part that you would like to purchase and is not listed on our website, do not hesitate to contact us by either email or phone.[/quote]

What a joke.

Paul G.
Stripe 04-23-2002 03:55 PM

Sell them on Ebay. Include a picture though.
tokigiracing 04-23-2002 11:37 PM

Guys,

How is any of this our fault? He ordered REPLICA fog covers, and that is exactly what he got. He paid extra for a PROFESSIONAL shop to paint them, one we have a deal worked out with. If ANYTHING is wrong with the paint, send them back and we'll return them to the paint shop. We cannot accept painted items as returns, that is just company policy. I apologized to him, and I am again. I am sorry that you are not pleased with your purchase. If they were not painted, I would have gladly accepted them back. Again, if there is anything wrong with the paint, it is either the paint shops fault, or from shipping - in either case, it can be taken care of. Replicas are know for not coming with the brackets - and that was never asked when ordering either. Tokigi Racing does not make this item, so you can't blame us for it's quality.

Again, I apologize for this item not being up to par with you.

Tokigi Racing
SoLo OnE 04-23-2002 11:57 PM

[QUOTE][i]Originally posted by tokigiracing [/i]
[B]
Tokigi Racing does not make this item, so you can't blame us for it's quality.
[/B][/QUOTE]

Vendors should still be responsible for the products they sell.

It reflects directly on them, as seen by this thread.
WRXWES 04-24-2002 12:01 AM

I agree with tokigi, you should have researched the product before you bought it. I have used tokigi in the past and will continue to do so. They are an excellent vendor. My motto "you get what you pay for", I would never buy a replica part, the quality just isn't there.

-Wes
dwx 04-24-2002 12:27 AM

Who shipped the painted item to you in the first place? If it was Tokigi they should be responsible for any and all damage/oddities in the paint. If they just handed them off to a paint shop who then charged you to paint it and then shipped them to you, then you are probably SOL. Otherwise, it's VERY poor etiquette on the part of the vendor. Who ships stuff that looks like crap? As for the replicas, they do look like someone made them in their garage, and the drywall screw is a joke. Did these actually come from Tokigi or did they come from Vivid Racing? Chances are it came from Vivid Racing and they had them painted, and that's why you can't return them...Vivid sells the same replica ones for $119. If the package came from Arizona then it's from Vivid... They even show the picture with the drywall screws and undrilled hole on their website.
luxcar101 04-24-2002 12:41 AM

As a fellow businessman...
 
I have to say you are in the right but headed towards the worng door there TOKIGI.

The way this looks towards your potential (and direct target market if I might add) is that you are a $$ hungry scrooge looking for a major score at every corner without respect for case sensitivity. What you should have done was save face and appologize to dank for the ridiculous looking fakies, take them back and deduct a cover cost from his return (usually: 1/2 inventory overhead - factory overhead + applicable two way shipping charges). You could cover your major cost lost on one deal, which is probably a 100% mark-up anyway so your probably still rolling in some dough if not BEq, and save face with your customer and with a major customer base. Take that bootleg replica and eat the cost. Than release a statement regarding the replica's that you 'simply sell these products not produce, design, or sponsor them in any way other then contractual for the purpose of distribution for profit' and explain how it is the responsibilty of the customer to afford all costs to the product and that they waive all rights of reverting the product back to you for any credit (whether legal tender or in-store) once you agree to or physically modify the product beyond it's originally shipped condition.

Loosing one deal isn't gonna take too much food out of your kids mouth and makes everyone else feel good about themselves and you. Personally I'm not going to buy from you for the strict purpose of how you handled such a small, yet substantial in the world of mouth to mouth marketing, customer service issue. I'm not trying to be a d!!ck or a hard ass but I'm saying that what gets said in these forums is your livelyhood and you should depend on it as such.

As a vendor, you do carry the weight of standing behind your product. Why? you ask; because you agreed to sell those replicas for profitable reasons. If we all acted as you do we'd be crucifying (sp?) the 5 year old in Saipan, who cut out that stencil for that product that was eventually maunfactured in Taiwan and bought in NJ from YOU. It's a chain that ends at you.

In business I've learned one of two things. The customer is always right, especially when your direct and focused target market is watching.

Good luck getting your foot out of your ass and mouth on this one.
tokigiracing 04-24-2002 12:46 AM

Guys,

We honor all manufacturer warranty - we will help you arrange product exchange if something is wrong with the product. If there is something wrong with the paint, please return it to us and the paint shop will correct it. If it was damaged during shipping, UPS owes you a check because the package was fully insured. Was there anything wrong with the painting? Or is it just the quality of the replica part that you are unhappy with? We sell both the genuine and replica mesh fog covers, as well as the hood scoops...I recommend the genuine parts, as many others prefer, simply because you do get what you pay for.

I apologize...But since it is painted, and it's the defect-free product you are unhappy with, I cannot accept a return.

Tokigi Racing
WRXWES 04-24-2002 12:52 AM

Dank should have known that he was buying a POS replica piece, I don't see how that is tokigi's fault. It's not like he told him they were STI and sold him replicas. A replica is cheap and never even close to the quality of the original. Dank should have researched or asked for pics or something. Hell, I even photoshop everything before I put it on my car so know it'll look good.

-Wes
tokigiracing 04-24-2002 12:54 AM

Thanks for the support Wes.
WRXWES 04-24-2002 12:57 AM

[QUOTE][i]Originally posted by tokigiracing [/i]
[B]Thanks for the support Wes. [/B][/QUOTE]

No problem, it's just common sense.

-Wes
wolf8314 04-24-2002 02:17 AM

I dont see how TOKI is wrong here. Dank knew he was ordering a replica part, yet from his posts didnt seem as if he did enough research onn what he was purchasing. If its Toki's policy to not return products that have been painted and this policy is stated on their website or in any form of writing .....im sorry Dank but your SOL. Now i would say to Toki that you might want to reconsider carry this product if the quality isnt good, but as far as this issue is concerned, i dont think TOKI is wrong here

Wolf
chcor70 04-24-2002 03:18 AM

luxcar101 couldn't be more right, you should eat the cost of this product AND SAVE FACE with the huge amount of people who are members of this online club. You are now alienating an enormous number of people who feel they are going to be swindled out of some hard earned money and will no longer do business with you.

you can quote this fantastic company policy you keep hiding behind, as if it would take an act of god to change it. Or you can fess up, swallow your pride and take the $160 paperweight back and practice some decent customer service techniques. Hell, you may even be able to sell these things again.

i dont think everyone will agree with me, but just try owning your own business some time. good customer service even if it means losing money, can provide you with loyal customers who will not forget the service they receive from you. People will gladly pay more money to deal with a company they can trust and know they are not going to have to deal with "set in stone" company policies.

im eager to see how this problem, if ever, is solved.
dank 04-24-2002 07:36 AM

1 Attachment(s)
Ok,
I did not do the research, my fault. But did tokigi told on their web site how great looking their covers were, NO. they don't even have a pic.

here is real "replica" from subaruwrxparts.com and it cost me only $125
dank 04-24-2002 07:41 AM

I'm in sales business myself, and we would NEVER say no to our customers. we might lose some money on one deal, but later those people recomend us to other companies, and we make proffit there. i've been working with my company for the past 5 years, and yes i lost some customers, but then i get phone calls from new customers reffered by people who were unhappy with our products. well, i got to go to work now. hope you (tokigi) enjoy my money.

Dan
dank 04-24-2002 07:44 AM

1 Attachment(s)
and for tokigi, please put this pic on your site, and lets see how many will you sell:
paultg 04-24-2002 08:18 AM

I'd be willing to bet if a search was done for the Tokigo sale item above on this site, you would either find no pictures on this site, or a picture of someone elses replica used in his post, so I don't see how Dan didn't do his research if there is nothing to find.

Put that picture on you site Toikgo! $160..
What next. Are you going to buy factory RS/TS solid covers (~$72), replace the lettering with STI logos via vinly, and sell as true STI covers you crook!

Paul G.<--Can't wait until you go out of business, and will never have my business.
paultg 04-24-2002 08:27 AM

inrteresting read with picture..
 
[url]http://i-club.com/forums/showthread.php?s=&threadid=162454[/url]

This is the only post I could find with a picture, via a search of vendor name in vendor classifieds.

All other posts show no picture.

Paul G.
gossamer_monster 04-24-2002 08:46 AM

Whatever happened to the customer always being right? ;)

Seems like eating $160 (TOKIGIRACING) is a small price to pay to possibly save face with us, the potential customers.

I know the vendors well know for their customer service (ie Turboxs) bend over backwards to help an unhappy customer. Even when if it is obviously the customers fault (which I`m not necessarily sure is the case here).

Anyways, just my .02 cents


Hey dank, might want to post this in the vendor review forum if you can't get satisfaction in this thread. Might try warning others at clubwrx.net also.

Bill
(watching this thread to see the outcome)
cronic 04-24-2002 09:24 AM

hey those replica's he sold u look like pos's. i got them from subaruwrxparts.com and they are great. what does it matter if thery are painted or not? if they are not painted they are black and the one's that are painted are white, you can always resell them to somebody that will be happy with them and they can have them painted to their color. In my OPINION if i got that product after picturing the replicas that vivid,exeter, or any other repituable(spelling) sells i would be pissed! Do your self a favor and put a picture on your site.

D
billybong78 04-24-2002 10:10 AM

hey i just ordered replica covers from tokigi, but seeing these posts is making me cringe. i havent received them yet but i hope it isn't like the ones dank got. i tried to cancel but they already shipped em. i didnt know you dont get a bracket with it. how do i put them on without it? well we'll see what i get, luckily i still have another set i bought from subaruwrxparts. i wanna use them but i need to paint em. if anyone wants to buy the ones from tokigi in silver i should be getting them soon.
tokigiracing 04-24-2002 10:15 AM

Cronic - these are the same ones Vivid sells, and many others too.

I did have a picture in the thread they were for sale in - look at the link Paul posted.

I've always provided a picture of the product when requested by a customer

You people are overreacting way to much...He ordered a replica, didn't ask to see what he was getting, and I sold him the replicas that I (and many other vendors) carry that are actually made by a well-respected company. Now he posts this because I can't accept a return on a special order item (painted) that has absolutely nothing wrong with it and everyone is condeming me - this is my fault somehow??? If it means everyone hating me for doing nothing wrong and simply following the company policy that is outlined on our website, then fine - I'll take them back. Why do you all think it is common business sense to accept a return on a special order item (painted) that has absolutely NOTHING wrong with it???
angus 04-24-2002 10:33 AM

I agree that dank could have done better product research. Regardless, I will never buy anything from TOKIGIRACING based on their poor customer relations as displayed by responses in this thread.


"Tokigi Racing does not make this item, so you can't blame us for it's quality."

"you do get what you pay for."


"replica" fog cover sale (dank) = 1
Lost potential customer (angus) = 1

TOKIGIRACING: 0
rex_area 04-24-2002 10:35 AM

yup you got nabed bro!!!
 
does that thing look anything like the ones in here:

[url]http://www.stores.ebay.com/id=44913580[/url]

because i paid a little bit more than you... but the ones i got looks sick on my ride.

that one kinda looks like a bandaid stuck in the front of your car.

honestly... not trying to be a jerk... but man! THATS UGLY!
tokigiracing 04-24-2002 10:36 AM

I've already contacted him regarding a return so STOP FLAMMING ME AND MY COMPANY
rex_area 04-24-2002 10:39 AM

what?
 
dude,

all i am saying is that... obviously there was a miscommunication...

this guy THOUGHT he was getting some real STI stuff... but got replica...

people SHOULD SAY they are selling REPLICAS...

i even had a guy the other day trying to sell me some side door STI decals for $10... c'mon now!

i know the side door decals are the easiest to copy!!!

nothing againts your company bro... but thats what happens when customers aren't treated right...

ask this guy if he's going to buy from you again? go ahead... ask him!
dank 04-24-2002 10:45 AM

Thank you all for responses,

yes I got confirmation from tokigiracing and they'll take those covers back and return my money.

Sad part is that it took this thread to resolve the situation.

thank you all i-club members again, and I'll see some of you during the next local meeting.


Dan

:)
rex_area 04-24-2002 10:58 AM

rock on dan!
 
thats the great advantage of having a forum like this...

so REX buyers out there are aware of scams people are running.

oh well... next time try to buy the real stuff huh?!

it should save you the drama...

but then again... this board LOVES DRAMA...

:eek: :eek: :eek:
cronic 04-24-2002 11:40 AM

rex_area to defend tokigi a little Dank knew he was buying replicas. tokigi never said they were the real sti and sent replica's. the issue is that the replicas that he did recieve were nothing like the replicas that he thought he was getting. the mesh pattern on the ones he got look weird and nothing like the pattern on the real deal. Tokigi did not do anything fraudulent here just a miscomunication.

D
rex_area 04-24-2002 11:46 AM

thanks...
 
got it...

but 'buyer bewre'...

just out of curiousity... anyone out there actually like how those replicas looked?
angus 04-24-2002 12:00 PM

not the same things...
 
[B]replica[/B]
Main Entry: rep·li·ca
Pronunciation: 're-pli-k&
Function: noun
Etymology: Italian, repetition, from replicare to repeat, from Late Latin, from Latin, to fold back -- more at REPLY
Date: 1824
1 : an exact reproduction (as of a painting) executed by the original artist <a replica of this was painted... this year -- Constance Strachey>
[b]2 : a copy exact in all details[/b] <DNA makes a replica of itself> <sailed a replica of the Viking ship>; broadly : COPY <this faithful, pathetic replica of a Midwestern suburb -- G. F. Kennan>
synonym see REPRODUCTION


[b]junk[/b]
Main Entry: 1junk
Pronunciation: 'j&[ng]k
Function: noun
Etymology: Middle English jonke
Date: 14th century
1 : pieces of old cable or cordage used especially to make gaskets, mats, swabs, or oakum
2 a (1) : old iron, glass, paper, or other waste that may be used again in some form (2) : secondhand, worn, or discarded articles [b](3) : CLUTTER 1b b : something of poor quality : TRASH c : something of little meaning, worth, or significance [/b]
WRXWES 04-24-2002 12:11 PM

Are you guys that stupid as to think that a replica product is going to be of the same quality as the original? Are any of the replica products out there now equal to the originals, hell no they're not, you'd be a fool for thinking so.:rolleyes:

-Wes
paultg 04-24-2002 12:26 PM

No, but we are smart enough to know when someone is ripping is off. There are a few replica's for sale on this board. This post has nothing to do with "Real STI" parts. The Replica Togiracingiselljunk.com sells (and Vividracing based on his comments) are far less quality than other replicas, yet he charges about the same $$, does not provide a picture unless a customer requests it, except for the one post I found out of 3-4 pages), and then says it's not his fault they are junk, and tough luck, until we "the customers" speak outl

Glad this got resolved. I will never buy from them or vivid. They are still crooks in my book. It should have never come to this. These are the vendors that undercut everyone else who decide to leave, and then we get stuck with this crap. :rolleyes:

Paul G.
bemani 04-24-2002 02:32 PM

Re: not the same things...
 
[QUOTE][i]Originally posted by Angus [/i]
[B][B]replica[/B]
Main Entry: rep·li·ca
Pronunciation: 're-pli-k&
Function: noun
Etymology: Italian, repetition, from replicare to repeat, from Late Latin, from Latin, to fold back -- more at REPLY
Date: 1824
1 : an exact reproduction (as of a painting) executed by the original artist <a replica of this was painted... this year -- Constance Strachey>
[b]2 : a copy exact in all details[/b] <DNA makes a replica of itself> <sailed a replica of the Viking ship>; broadly : COPY <this faithful, pathetic replica of a Midwestern suburb -- G. F. Kennan>
synonym see REPRODUCTION
[/B][/QUOTE]


Yes, I believe when dank brough a replica, he expected something that looks like the STi mesh cover. Instead, he got something that is of a completely different design, which is not exactly what one would call a replica, and I believe the vendor shouldn't sell them as 'replica' ...
redobs 04-24-2002 02:47 PM

Here are some pics of the replica STi hood scoop that Tokigi and Vivid sells. The quality is so poor. There was an actual hole in it!!!:eek: There were divits all over it.

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